In today's digital world, quick access to information is not just an advantage but a necessity. Companies that are aware of this advantage are better equipped to compete. An increasingly popular way to facilitate information gathering and processing is through chatbots. 

However, when it comes to internal matters and sensitive data in the workplace, we cannot and should not always rely on ChatGPT, DeepSeek & Co. 

With our CarByte Chatbot, we have taken a groundbreaking step to improve our employees' everyday work life. Its ability to search documents and retrieve knowledge from internal systems significantly simplifies access to important information. This not only saves time but also increases efficiency by allowing employees to focus on their core tasks – simply, tailor-made, cost-effective, and 100 % compliant. 

The CarByte Chatbot  

Chatbots are language-based software systems that automatically process and respond to user inquiries using NLP and optional AI. Compared to known public systems, our chatbot offers numerous advantages, particularly for medium-sized companies. 

Advantages of our Chatbot 

Optimal Integration 

Our AI-based chatbot is a versatile and customizable tool. It can be optimally integrated into existing IT infrastructures, and through simple connections to systems like SharePoint, Confluence, NAS, ERP, and CRM systems, its internal knowledge base can be continuously expanded and updated. This allows all data to remain within the company system and not be processed through external servers and third-party services.  

Security and Data Protection 

The chatbot enables self-determined data management because it is integrated directly into the company's own system. This way, access management can be conducted internally and data availability can be specifically tailored to each employee or user. The chatbot thus ensures optimal protection of the company's data, is fully GDPR compliant, and is also suitable for controlled management of sensitive data sets. 

Versatile Functions 

The chatbot can process not only text and documents but also all common file formats. This makes it an indispensable helper in creating and analyzing reports, emails, and presentations. The automatic creation of offers and invoices based on the company's own ERP data also ensures legally secure and precise documents that comply with legal requirements. 

Multilingual Communication Capability 

The chatbot communicates in natural language and understands more than 20 different languages. This allows information to be communicated error-free in international companies or across multiple locations.  

Responsive Design 

With its responsive design, the chatbot offers an optimal user experience on any device and is individually configurable to meet the specific needs of the company. Whether at the desk in the office, on a tablet in the warehouse, or via smartphone in the production hall – the intuitive technology of the bot simplifies internal processes in various work environments.  

Customizable & Configurable 

The chatbot can be adjusted not only in its visual representation but also in its functionality to meet specific company needs. This allows it to be integrated into a unique employer branding and functionally tuned to the usage context. 

Conclusion

The CarByte Chatbot demonstrates how technology can change the world of work. It helps companies find information faster and understand and utilize it better. This leads to more efficient projects and quicker achievement of goals. CarByte is proud to be part of this digital transformation. We look forward to deploying the chatbot in more companies and supporting them on the path to data-driven management.